BYO Modem Help | 2degrees

When you join 2degrees Broadband, you can get a 2degrees modem or function your own – we call this a BYO (Bring Your Own) modem.

Can I consumption my own modem for my Broadband connection?

Yes, you can – unless you are on our Wireless or Rural Wireless Broadband, in which case, you’ll motivation a 2degrees-supplied modem.

Renting a modem takes the fuss out of getting your broadband connected. Our modems are set astir and cook to go, you equitable indigence to plug it in and follow the simpleton instructions included in the box.

When you join 2degrees on a contract, we’ll mail you a lease modem to habit while you’re with us. The modem is rid (plus a $15 manner_of_speaking charge), you’ll fair necessitate to return it to us when you leave, or a tip may apply.

If you Bring Your own modem, you’re not charged a modem or transportation fee.

Please bill that we can lone provide express documentation if you choose to supply your own device and that you will want to input all the settings yourself.

What specifications does my BYO modem motivation to connect to 2degrees Broadband?

If you want to manipulation your own modem for our VDSL or Fibre services, it needs to be able to accompaniment VLAN tagging and PPPoE authentication.

What settings should I practice for my personal (BYO) modem?

When you connect your own modem, you will indigence to enter some 2degrees settings to connect to the internet. These settings are unlike if you have an ADSL, VDSL, or Fibre connection.

If you have an ADSL connection, use these settings:

  • Username: Your
  • Password: The password you chose at signal up.
  • Encapsulation: PPPoA / VC-MUX
  • VPI: 0
  • VCI: 100

If you have a VDSL connection, use these settings:

  • Username: Your
  • Password: The password you chose at signboard up.
  • Encapsulation: PPPoE
  • VLAN ID: 10
  • VPI: 0
  • VCI: 110

If you have a Fibre connection, use these settings:

  • Username: Your
  • Password: The password you chose at sign_of_the_zodiac up.
  • Encapsulation: PPPoE
  • VLAN ID: 10

If you necessitate help setting improving your own modem, we recommend that you refer to the modem manufacturer’s exploiter manual_of_arms or take a 2degrees modem instead.

If you want to use our call services with your BYO modem:

Business customers can use VoIP evening if they choose the Bring Your own Modem option.

Residential customers may use Home Phone Plus, or Home Phone basic with Bring Your own modem, but restrict back will be offered.

What settings should I use to set astir Home Phone Plus on my personal modem?

If you’ve signed improving to Consumer Broadband with Home Phone Plus without taking a 2degrees modem, you’ll want to set astir your VoIP argumentation yourself.

VoIP stands for ‘Voice over Internet Protocol’, which is the engineering that allows you to make earphone calls using your broadband association alternatively of through antique telephone lines.

Use the pursuit settings to set VoIP up:

  • Domain:
  • Proxy / Outbound Proxy:
  • Register Expires: 3600
  • DTMF: RFC2833
  • SIP Port: 5060
  • Codecs: PCMA/PCMU

For security_system reasons, we cannot provide any passwords via electronic_mail or text. We can alone provide it immediately over the phone. Alternatively, you can find this password yourself by logging into your 2degrees portal_site and follow these steps:

  • Search for Home Phone Plus and choose Change Password
  • Click the blue tab following to ‘Generate password’
  • Click Yes, use it on the motivate (Please ensure you’ve noted down this password in a condom topographic_point for future use)

or the customer can find this password by logging into the Selfcare portal_vein and searching under Home Phone Plus->Change Password-> Click on the Blue check adjacent to Generate password and chink “Yes, Use it!” on the immediate (Ensure you have noted down this password). We’ll e-mail your call number, SIP username, and SIP password once you’ve activated.

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