Are you trying to replace or upgrade the existing WiFi Router for your Den Broadband Connection, and it is not working? No Worries, we will check how to solve the problem, and thereby you can associate the fresh WiFi Router for the Den Broadband.
Suppose you are using any compatible WiFi Router. In that case, you can get_in_touch the device to your broadband connection, whether it is the basic exemplar like Tenda N301 or a a_lot more advance Router like TP-Link Archer A7. But you may notice that once you try to configure the raw router with your PPoE credentials, the adjustment gets failed, and the device won’t connect.
The topic is ascribable to the MAC Address binding with the ISP. In most cases, ISPs like lair are using a MAC Binding feature_of_speech for their connections. In this case, once you successfully plug_in to the internet using any WiFi Router or PC, the Mac ID of those devices is registered with DEN, and it will be mapped to your connection.
In that case, the association will be established lone if the request is received from the device with that detail MAC ID. So, once you replace or upgrade your existing WiFi Router, the joining request will be sent from a device with a unlike MAC ID. So the internet will not be connected evening though you entered the right username and password.
How to Fix the MAC ID Binding Issue in hideout Broadband
This return is not a complicate one, and it is happening all the time. It can be done by releasing the presently mapped or binned MAC Address. There are two ways to do the same.
You can call the ISP/LCO (Local Cable Operator) and ask them to release the MAC Address. They will reset it for you, and you can connect the newfangled device for your connection.
If you are using the Selfcare Portal of den Broadband, you can release the Mac ID yourself. You can find the MAC Address shown in the dashboard. There will be a minor ‘-‘ picture on the side. Click on the picture to release the ID. once done, you can connect using the modern WiFi Router.
Once connected successfully using the newly router, you cannot use the erstwhile router again directly. Instead, you need to rerelease the MAC ID to use the honest-to-god router or any fresh routers.
Note: den has put some limits on releasing the MAC Address. So don’t reset the MAC ID excessively frequently from the Selfcare portal. once the terminus_ad_quem exceeds, you cannot do it further. In that case, you can rest alone by calling the LCO.